Frequently Asked Questions
Everything you need to know about your Silverfied experience.
What materials are used in Silverfied jewelry?
We specialize in premium 925 Sterling Silver, often plated with 18k Gold or Rhodium to ensure long-lasting shine and durability against tarnish.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unworn condition to qualify for a full refund.
How should I care for my silver pieces?
To maintain brilliance, avoid contact with perfumes and chemicals. Store your jewelry in a cool, dry place and clean it gently with a soft microfiber cloth.
Are your products hypoallergenic?
Yes, all Silverfied jewelry is nickel-free and lead-free, making our pieces safe and comfortable for those with sensitive skin.
Do you provide a warranty on your jewelry?
Every purchase includes a 6-month limited warranty that covers manufacturing defects. Please contact our support team with your order number for assistance.